At Body Aware we are in network with many major insurance carriers. Please keep in mind that not all therapists accept all insurance types. It is important to call your insurance company and verify if your plan covers massage. We work as a team to coordinate your care, billing, and record keeping. This allows more options for appointment times and opportunities to find the therapist that works the best for you.

Here we have compiled a list of frequently asked questions regarding insurance coverage an massage therapy. We are happy to help answer questions, please send us an email here.

Which type of insurance do you accept?

We are currently in network and accepting new clients with:

  • Regence Blue Cross Blue Shield
  • PacificSource
  • Providence
  • Atena
  • Auto Accident Insurance (MVA)
  • Workers Compensation ( first month after injury)

*We are currently not accepting Cigna, ASH, HealthNet or United Health.

How do I know if my plan covers massage?

Each health plan is unique. In order to confirm if your health insurance plan covers massage, please call your insurance company directly. In the event your massage is not reimbursed under your plan, you will be billed directly for our services.

What questions do I ask when calling my insurance company?

  • Is Massage Therapy (97124) or Manual Therapy (97140)  covered under my plan?
  • Do I need a referral or pre-authorization?
  • Will massage or manual therapy  apply to my deductible ?
  • What is the copay ?

Which therapists are covered under my plan?

All of the therapists in our office accept auto insurance (MVA) or workers comp and can give you a coded receipt to submit for out of network benefits or an HSA Plan. If you would like to bill your health insurance the following therapists are in network with your plan.

Aradia WillowPacificsource, Regence BCBS, Aetna, Providence, MVA, Workers Comp. 
Rebecca BallardPacificsource, Regence BCBS, Aetna, Providence, MVA, Workers Comp. 
Travis JonquilPacificsource, Regence BCBS, Aetna, Providence, CHP, MVA, Workers Comp, Kaiser/ CHP.
Kira RodenbushMVA, Workers Comp.
Harmony Haney MVA, Workers Comp.

If I was injured in an auto accident and would like to receive medical massage, how does that work?

Prior to coming to see us for an auto accident related injury, you will need to first see your primary care provider, an urgent care provider, or a Chiropractor to be assessed for any serious conditions that would contraindicate massage treatment.

If you do not have a primary care provider, we recommend visiting your closest Urgent Care or a Zoomcare.  Ask your Doctor if massage therapy is a safe treatment option and request a referral for massage therapy.

Medical massage is clinically proven to speed healing time, reduce pain, and improve treatment outcomes after soft tissue injuries such as whiplash and soft tissue sprains and strains.

Insurance information to bring with you to your first appointment or email us prior to your visit:

  • Insurance company name, address and phone number.
  • Letter of referral from your prescribing provider. If required under your plan.
  • Incident claim number
  • Adjuster’s name and phone number.

What service should I schedule if I’m billing insurance?

Medical massage and Manual Therapy are the services that we offer that are covered by insurance. These sessions are up to 60 minutes in duration and are billed at $120 for 60 minutes. Therapists offering medical massage have advanced training to offer the most effective care. These claims include writing and submitting chart notes to your insurance and coordinating with other health care practitioners as needed.

At Body Aware we are committed to providing transparent and fair pricing to our clients. We work to educate our clients on navigating the insurance system to improve treatment outcomes and minimize insurance denials.

If you would like to upgrade your session you will be charged separately at the time of services for your add-ons. We do, however, offer the CBD massage oil to our medical massage clients at no extra charge.

A few things to remember when you schedule a medical massage.

  • Some health insurance plans and all MVAs require a referral from a MD, ND, DC, NP or PA.
  • If you have a deductible you may need to pay out of pocket until your deductible is met.
  • If you are in doubt we can always bill your insurance and reimburse you if the session is covered.
  • It is your right to choose the LMT you would like to see. If massage is recommended, you are not under any obligation to go a specific clinic.
  • Additional time beyond 60 minutes session is paid for at the time of service and isn’t covered by insurance.